By Global Travel Worldwide
✅ Benefits of Booking Through a Travel Agent
Expert Advice & Personalisation
Travel agents help match you with the right cruise line, ship, cabin, and itinerary based on your preferences, budget, and travel style.
Exclusive Perks & Deals
Agents often have access to group rates, onboard credit, cabin upgrades, or extras like free drinks or specialty dining — perks not always available when booking direct.
Support & Advocacy
If something goes wrong (e.g., cancellations, delays, or changes), your agent can handle it for you. They act as your advocate with the cruise line.
No Extra Cost
Most agents are paid by the cruise line, so their service is free to you. Some may charge a small admin fee, but this is usually disclosed upfront.
Convenience
Agents can also help with flights, hotels, insurance, and excursions — saving you time and hassle.
❌ Potential Downsides of Using an Agent
Limited Availability
You may need to contact them during business hours, unlike online booking which is 24/7.
Quality Varies
Not all agents are equally experienced. It’s important to choose one who specialises in cruises.
✅ Benefits of Booking Directly with the Cruise Line
Full Control
You can manage your booking, cabin selection, and extras directly, without a middleman.
Convenience for Experienced Cruisers
If you know exactly what you want, booking online can be quicker and more flexible.
Access to Loyalty Perks
Booking direct may be better if you’re a member of a cruise line’s loyalty program and want to use points or benefits.
❌ Drawbacks of Booking Direct
No Personalized Help
You’re on your own for researching ships, itineraries, and extras — which can be overwhelming for first-timers.
Fewer Perks
You might miss out on agency-exclusive deals or bonuses.
Customer Service Can Be Slower
Cruise line call centers can be hard to reach or less helpful than a dedicated agent.
🏁 Bottom Line
For most travellers, especially first-time cruisers or those booking from the UK, using a reputable travel agent like Global Travel Worldwide is often the better choice. They can help you avoid costly mistakes, unlock better value, and provide peace of mind.
For more information call us today on 01978 350850
